Exclusion Scripts Salesforce Marketing Cloud

This feature is available in the following Studios:

1. Content Builder

• Go to Email Studio

• Under the Content Builder Emails tab, click on the email that needs to be sent

• On the top-right, click on the 'Send' button

• While configuring Step 2 (SELECT AUDIENCE), click on 'Advanced Exclusions' on the right-bottom to see the 'Exclusion Script' option.

2. Journey Builder

• Go to the Journey

• Click on the Email Activity and select the Email

• Select the Delivery Options tab on the left to see the 'Exclusion Script' option.

3. Automation Studio

Option 1

• Go to Automation Studio

• Drag the 'Send Email' Activity into the workflow

• Create a new Email Activity or select an existing one and select the email

• While configuring Step 3 (SELECT AUDIENCE), click on 'Advanced Exclusions' on the right-bottom to see the 'Exclusion Script' option.

Option 2

• Go to Email Studio

• Hover over the Interactions tab and click User-Initiated Emails.

• Click Create.

• Enter the name and select an email

• Under "Recipients," click Edit Recipients.

• Select your recipient list.

• Under "Audience Exclusion Script," click the plus sign (+) to expand the section

4. Triggered Sends

• Go to Email Studio

• Hover over the Interactions tab and click Triggered Sends.

• Click Create.

• Go to Exclusion Management | Exclusion Script.