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Exclusion Scripts Salesforce Marketing Cloud

This feature is available in the following Studios:


1. Content Builder

  • Go to Email Studio

  • Under the Content Builder Emails tab, click on the email that needs to be sent

  • On the top-right, click on the 'Send' button

  • While configuring Step 2 (SELECT AUDIENCE), click on 'Advanced Exclusions' on the right-bottom to see the 'Exclusion Script' option.


2. Journey Builder

  • Go to the Journey

  • Click on the Email Activity and select the Email

  • Select the Delivery Options tab on the left to see the 'Exclusion Script' option.



3. Automation Studio


Option 1

  • Go to Automation Studio

  • Drag the 'Send Email' Activity into the workflow

  • Create a new Email Activity or select an existing one and select the email

  • While configuring Step 3 (SELECT AUDIENCE), click on 'Advanced Exclusions' on the right-bottom to see the 'Exclusion Script' option.


Option 2

  • Go to Email Studio

  • Hover over the Interactions tab and click User-Initiated Emails.

  • Click Create.

  • Enter the name and select an email

  • Under "Recipients," click Edit Recipients.

  • Select your recipient list.

  • Under "Audience Exclusion Script," click the plus sign (+) to expand the section


4. Triggered Sends

  • Go to Email Studio

  • Hover over the Interactions tab and click Triggered Sends.

  • Click Create.

  • Go to Exclusion Management | Exclusion Script.


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